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Privacy Policy

Last updated: November 23, 2025

1. Introduction

Welcome to Stoke. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our romantic AI assistant service.

2. Data We Collect

Account Information

  • Email address
  • Name
  • Password (encrypted)
  • Profile preferences (location, love language, occasion, budget)

Usage Data

  • Chat conversations with the AI assistant
  • Saved romantic plans and ideas
  • Feature usage and interaction data

Payment Information

  • Payment details are processed securely by Stripe. We do not store your full credit card information
  • Subscription status and billing history
3. How We Use Your Data
  • To provide and personalize our AI-powered romantic suggestion service
  • To maintain and improve our service quality
  • To process payments and manage subscriptions
  • To communicate with you about service updates and features
  • To ensure security and prevent fraud
  • To comply with legal obligations
4. Data Sharing and Third Parties

We share your data only with trusted service providers:

  • Supabase: Database and authentication services
  • Stripe: Payment processing
  • OpenAI: AI model provider for chat functionality
  • Vercel: Hosting and infrastructure

We never sell your personal data to third parties. All service providers are contractually bound to protect your data.

5. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data (see Settings)
  • Right to Data Portability: Export your data
  • Right to Object: Object to certain data processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, visit your account settings or contact us at privacy@stoke.app

6. Cookies and Tracking

We use the following types of cookies:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our service (only with consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we permanently remove your personal data within 30 days, except where retention is required by law.

8. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, secure authentication, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your data may be processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service.

12. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@stoke.app

You also have the right to lodge a complaint with your local data protection authority.